Data Policy

This Data Policy describes the types of data EkoXchange collects, how it is managed, stored, retained, and protected.

Data Categories

We process Customer Data (account information, transactions, communications), Technical Data (device identifiers, IP, logs), and Operational Data (support tickets, compliance records).

Data Processing Purposes

Data is processed to deliver core services, ensure platform reliability, detect and prevent fraud, fulfill regulatory requirements, and improve user experience.

Data Retention

We retain data only as long as necessary for the purposes outlined above and to comply with legal and regulatory obligations. When retention is no longer required, data is securely deleted or anonymized.

International Transfers

Where data is transferred across borders, we implement appropriate safeguards consistent with applicable data protection laws and industry standards.

Access Controls

Access to personal data is restricted to authorized personnel on a need-to-know basis and governed by role-based permissions and auditing.

Your Choices

You may manage preferences such as marketing communications and certain analytics tracking through your account settings or browser options.

Contact and Requests

To request data access, correction, portability, or deletion, reach out via our support channels. We will respond in accordance with applicable regulations.